You can request deletion of personal data associated with your Yalla Go account by following the instructions below.
How to request deletion
Send an email to support@yallago.run with the subject line "Data Deletion Request".
Include the email address or social login account you used with Yalla Go. If your request relates to Facebook Login, include your Facebook name, email address, or Facebook user ID if available so we can locate the correct account.
What we delete
After verifying the request, we will delete personal account data we control, including profile information, app preferences, and other account records associated with your Yalla Go account.
Some workout or profile data may be stored only on your device. You can remove locally stored app data by using the reset option in the app, clearing the app data in your device settings, or uninstalling the app.
Information retained by third parties
Purchases, subscriptions, and payment records are handled by Apple, Google, RevenueCat, or other payment providers. Those providers may retain records according to their own legal and business requirements. You can manage store subscriptions from your Apple App Store or Google Play account.
Timing
We aim to process verified deletion requests within 30 days unless a longer period is required by law, security needs, fraud prevention, or technical constraints.
Questions
For questions about data deletion or privacy, contact support@yallago.run.